UpVPN - Newly created VPN sessions were stuck – Incident details

All systems operational

Show current status

Newly created VPN sessions were stuck

ResolvedPartial outage

Affected

App

Web Devices

Desktop Apps

Mobile Apps

  • UpdateUTC

    All UpVPN service are operational, we'll continue to monitor

  • ResolvedUTC

    From our cloud provider: "We have identified a small number of physical servers that are still impacted and are recovering them"

    To recover UpVPN service we have created new machines (presumably on new healthy physical servers) which seems to have made UpVPN service healthy again.

    New VPN sessions are now working.