UpVPN - Service Unavailable – Incident details

All systems operational

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Service Unavailable

ResolvedMajor outage9 hours 1 minute

Affected

App

Major outage from 12:54 PM to 7:19 PM, Operational from 7:19 PM to 9:55 PM

Web Devices

Major outage from 12:54 PM to 7:19 PM, Operational from 7:19 PM to 9:55 PM

Desktop Apps

Major outage from 12:54 PM to 7:19 PM, Operational from 7:19 PM to 9:55 PM

Mobile Apps

Major outage from 12:54 PM to 7:19 PM, Operational from 7:19 PM to 9:55 PM

  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    We have restored service and currently monitoring it.

  • IdentifiedUTC

    Our cloud provider performed emergency maintenance on the host of some of our apps with short notice. Leading to our service down.